After-sales Service

Pre-Sales Technical & Process Consultation

We provide complimentary process evaluations, thermodynamic calculations, and equipment selection according to your specific material conditions. Lab-scale and pilot-scale trials are supported. We deliver customized equipment blueprints and PID process packages to mitigate engineering risks and ensure sound project implementation.

Project Execution & Manufacturing Oversight

Dedicated project managers oversee every milestone. Raw materials and core components are open to customer witness inspection. Manufacturing adheres strictly to drawings and industry standards. Units are fully tested prior to dispatch with complete qualification dossiers and coordinated logistics.

On-Site Installation, Commissioning & Training

Expert engineers are deployed on-site to guide installation, piping/system integration, and commissioning up to stable trial feed and target performance. Free practical training is provided for plant operators, covering operation, routine maintenance, and troubleshooting.

24/7 Rapid Response & Lifetime Technical Service

A 24/7 technical hotline ensures rapid problem resolution. During the warranty period, defects are repaired free of charge. Post-warranty, we supply genuine spare parts at preferential rates, alongside system optimization, upgrades, remote diagnostics, and regular maintenance visits to minimize unplanned downtime.